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What
is andalusia-web?
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Where
does the information come from?
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How
up-to-date is the information?
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What
does travel service mean?
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How
does the travel service work?
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How
do I pay for the service once I have obtained it?
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Andalusia-web is a virtual
travel guide, which promotes the region of Andalusia with the aim of
interesting the website visitor in a holiday in Andalusia.
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Andalusia-web is also a
travel agency. We advise tourists in advance, plan individual holidays,
book accommodation, cars, sport and other activities and contact special
travel programmes offered by small but select agencies. More information
can be found in the travel
service pages.
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Our
most important data source is private research (literature, brochures, internet
a.o.). Many of the towns described
here have been visited by us and also
most of the
round trips are based on our own travel experience.
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We bring information
continually and add anything new. We consider our website to be a work on
progress and aim to create new sections and enlarge already
existing themes.
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Andalusia-web offers a
travel service provision mainly online and bases on our personal
attention.The client sends us an inquiry using the contact form in which
he tells us his wishes and questions. Then we transmit the according
information to the client, advising him on any planned journey
to Andalusia and - having got his agreement -
book accomodation, cars,
tickets and special activities. Furthermore, we connect the client with special
offers of other providers within the tourism sector, such as adventure holidays or cultural activities.
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How does the travel service
work?
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1. |
You send us an
inquiry - best by
inquiry form form -, we answer
you at your e-mail address. In this more personal
way we clarify your interests before we receive any request.
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2. |
We confirm your
orders by e-mail or fax and begin to contact the local providers (hotels
etc.) for you.
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3. |
After having
made all reservations, we send you a detailed confirmation about your
accommodations, rent-a-car, tickets, activities etc.
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4. |
We are reachable during your journey through Andalusia by phone and e-mail.
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1. |
Together with
the first confirmation (see above step No.2) we send you a bill for our services. You pay
this ideally by transfer into our
current account.
Important: The costs of most accommodation, car rental fee, tickets etc.
must not be settled in advance! Once arriving at your respective destinations
according to the fixed conditions (as for instance the
arriving hour limit) you pay these costs to the local host, agency etc.
This permits you to change your plans even during your journey without misspending
your money.
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2. |
As soon as we
receive payment, we send the client a second confirmation with the
outstanding details (complete reservation list, names, addresses, phone and fax
numbers of the local partners) and a receipt.
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| Travel Service - Frequently Asked Questions |